A virtually visual approach to Customer Journey Mapping

A virtually visual approach to Customer Journey Mapping

Where:

Start Time:

24 August, 2020, 12:30 PM

End Time:

24 August, 2020, 1:45 PM

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Details

Join us to learn how to map a customer experience in pictures.

The best products and services can only be designed around the basic needs of your customers but how can a team gain customer insight and how can this be achieved virtually?

During this interactive workshop Stuart Young will be discussing the benefits of Customer Journey Mapping for assisting with team collaboration and how it can be applied to methods of Design Thinking and Agile Ways of Working.

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